Union Hospital

Hospital information & appointment website

project overview

Redesigned Union Hospital’s public website to serve both visitors and medical staff, restructuring the information architecture so patients can quickly find A&E hours, fees, specialties, booking options and maps, while staff can access key information without excessive page jumping.

project type

Hospital information & appointment website

year

2024

my role

UXUI Designer

client

Union

Minimalist book cover on white stairs with clean editorial design

Stack of books with modern publishing design placed on bright white stairs

challenge

The legacy website was visually outdated and structurally messy: the home page was cluttered, content spread across many jump pages, and visitors often felt lost.

Solution

I redesigned the experience from the information architecture up, mapping the needs of both visitors and medical staff, then creating a clear, responsive UI that surfaces key tasks—A&E hours, online booking, specialties, fees, blog content and wayfinding—from the home and main navigation.

result

The new structure made it easier for patients to self‑serve online and reduced the effort required for staff to locate frequently used information.

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